UpBeat Family FAQs

 

What if I need to miss a class during the semester?

It is your resonsilbity to attend classes as scheduled, however, we understand that illnesses and appointments do occasionally pop-up. For this reason, we offer unlimited makeup classes per family during each session. Please let us know you will be out using our Mark an Absence page which informs the teacher and allows your spot to be used for a makeup for another family. Please note: Make-ups MUST be done in the same session as the classes missed. Please visit our Make Up Scheduler to learn more.

 

Can I switch to a different class?

We highly encourage you to find a classtime that will work consistently with your schedule. Once classes start, the classroom community also begin to develop which allows the children to gain comfort in the environment. Class changes can be made before the session begins and exceptions are made solely at the discretion of the center director and teachers involved, with timely notification, and if there is a spot in the class.

 

Can we eat in class?

Nursing or bottle-feeding your child in class is always allowed, but please do not bring food into classrooms, nor beverages for the adults. You know your child best; if they get hungry easily, please plan to offer them a snack before you enter the class to make the most of your time and investment.

 

Will classes be cancelled in inclement weather?

We know that weather can be unpredictable and emergencies sometime arise. We will do our best to keep classes going, but if we have to cancel/postpone classes, we will send emails as soon as the decision to cancel is made. Please DO NOT UNSUBSCRIBE as email is our primary means of communication.

 

Is it OK for more than one adult to come to class?

Yes, two caregivers are welcome to attend class at any time—no need to ask!

 

Can I bring an additional guest or an unregistered older sibling to class?

We are family friendly and extra grownups or visiting family are generally welcome, as long as there is adequate space. Please check in with your teacher to ensure there is room for visitors in your particular class. This also allows us to make sure there are enough instruments and props on hand for everyone! If there is room, please register them via the Bring a Sibling or Friend link.